About

Modules and capabilities for better e‑commerce conversations

Selling Assistant integrates five core modules: Intent Recognition, Sentiment Analysis, Conversion Rate Prediction, Sales AI Generation, and Quality Assurance. Together, they deliver smarter, warmer, and more effective sales chats.

Core Modules

Intent Recognition

Accurately classifies sales intents to route conversations.

  • Product information, specs, compatibility
  • Pricing, promotions, discounts
  • Availability, shipping, returns

Sentiment Analysis

Understands emotional tone to adapt empathy and style.

  • Detects positive, neutral, negative sentiments
  • Tunes warmth and patience per context
  • Flags frustration, confusion, urgency for care

Conversion Rate Prediction

Predicts purchase likelihood to optimize persuasion.

  • Real‑time intent scoring and monitoring
  • Adjusts enthusiasm and CTA strength dynamically
  • Suggests incentives with expected lift

Sales AI Generation

Discovers true needs and crafts persuasive sales language.

  • Smart questioning for need discovery
  • Methodical, empathetic sales scripts
  • Personalized product recommendations

Quality Assurance

Improves service quality and model performance.

  • Conversation checks and compliance guardrails
  • Actionable coaching for sales skills
  • Self‑learning via evaluation loops

Human warmth. Sales wisdom. Better conversions.